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  abl455

2003 S500

by email

 
  I leased my 2003 S500 in march. By October 25th it was gone.  
  Here are just a number of the issues I had to contend wit:
  • Broken seat frames (both Front seats)
  • interior lighting (courtesy and illuminated devices failure)
  • Trunk spring failure (One could have killed me)
  • Keyless go, caused the car to be stuck between gears. I had to sit in the car for half an hour with the emergency brake on waiting for roadside assitance to come out and reset the entire computer.
  • The fresh air damper in the ventilation system leaked causing an irritating whistle at speeds over 60mph.
  • Engine has a constant vibration at idle. The say it is within normal specs.
  • Transmission linkage clip snapped, cuasing the shifter to be inoperable. I put the car in park and got out, only to be hit in the center of my back by the door post.
 
  I gave them numerous opportunities to take the car back without artbitration. I filed and the settled prior to arbitration.  
  This is the flagship of the line. We have numerous of each typr in our fleet. THey all have problems. None to this extent.  
  And what is the deal with the C class. I used that as a loaner twice. I'd rather be diring a civic or corolla.  
  I would not drive another MB if they gave it to me.  
 
 
  Viresh

2000 S430

   
  I have a 2000 S430. Had problems with it from the begining. The problems were too many, but I will list them here:  
 

1. Check Engine light remains on
2. Check Oil Level message keeps coming when the oil level is OK
3. Bulbs kept fusing
4. Driver seat would not move forward/backward
5. Breaks were changed every 10,000 miles
6. Glove compartment would not open (took two days to repair)
7. Ball joint went bad
8. A/C blower motor went bad
9. Passenger side window stooped going down...replaced motor

 
  In addition to these problems, the ATTITUDE of MB service people added insult to injury. The are very arrogant and tend to talk down at the customer. I asked them, "Is there some thing wrong with this picture...I pay you. You don't pay me. You should treat me as a Customer".  
  I even wrote to the President of MB. His reply was a form letter saying that all Dealers are independantly owned and there is nothing he can do.  
  MB had given me a loaner car during one of the repairs. I drove it 25 miles and couldn't think of putting ONE gallon of gas. When I returned it, I was surprised to see that they had charged me $13.50 for gas. Wow, that must be some expensive gas!!  
 
 
 

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